A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.
See All University of Phoenix Campuses
See All Kaplan University, Kaplan College and Kaplan Career Institute Campuses
See All Florida Career College Campuses
See All 82
Results for Customer Service Support/Call Center/Teleservice Operation Colleges
|